A customer Kanban process can be defined as a supply of customers through a Kanban system. In this case, a kanban supermarket (storage, shelves, …) is built at the customer site, from which the required items can be removed. If a Kanban container gets empty, the client sends a kanban signal, so that the supermarket will be replenished.
A common application for a customer Kanban system is the supply of so-called C-parts (DIN and standard parts such as screws, nuts and other small parts, etc.). In this case the supplier of C-parts offers replenishment of the Kanban supermarket as a service.
Now the customer only needs to capture its demand by simply using a normal bar code scanner for example, which triggers very simple and transparent processes for replenishment.